Terms & Conditions
Effective Date: April 9, 2025
Welcome to Lust Aura. By accessing or using our website (www.lustaura.ae), you agree to be bound by the following terms and conditions. Please read them carefully before using our services.
1. General Information
Lust Aura is a Dubai-based manufacturer of premium scented products, including candles, diffusers, room sprays, incense, and other fragrance-based items. All content, images, product designs, and branding on this website are the property of Lust Aura and protected by applicable copyright laws.
2. Use of the Website
- You agree not to misuse the website or its services.
- You may not reproduce, duplicate, copy, sell, or exploit any portion of the site without express written permission.
- You agree to provide accurate, current, and complete information when making a purchase or filling out contact forms.
3. Orders & Payments
- All product prices are listed in AED (United Arab Emirates Dirham) and are inclusive of VAT where applicable.
- We reserve the right to refuse or cancel any order at our discretion.
- Payment must be made in full before products are shipped.
- Custom or bulk orders may be subject to separate terms and pricing agreements.
4. Shipping & Delivery
We aim to process and ship all orders within the timeline specified at checkout. Shipping times may vary based on location and availability. Delays caused by third-party couriers or unforeseen circumstances are not the responsibility of Lust Aura.
5. Returns & Refunds
Due to the nature of our products, we currently do not accept returns or offer refunds unless the item is received damaged or incorrect. If you experience an issue with your order, please contact us within 48 hours of delivery at info@lustaura.ae.
6. Intellectual Property
All content on this website—including product names, designs, text, graphics, and logos—is the intellectual property of Lust Aura and may not be used or reproduced without prior written consent.
7. Limitation of Liability
Lust Aura shall not be liable for any direct, indirect, incidental, or consequential damages that result from the use or inability to use our website or products.
8. Third-Party Links
Our website may contain links to third-party sites for convenience. We are not responsible for the content, privacy policies, or practices of any third-party websites.
9. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will be effective immediately upon posting on this page. Your continued use of the website constitutes acceptance of those changes.
10. Governing Law
These terms shall be governed and interpreted in accordance with the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts in Dubai.
11. Contact Us
If you have any questions or concerns regarding these Terms & Conditions, you may contact us at:
- Email: info@lustaura.ae
- Phone: +971-523-027-499
- Address: Dubai, UAE